Public Services > Devolved

Revenue Scotland hunts key IT supplier for tax administration solution

David Bicknell Published 25 August 2017

Contract likely to be for in excess of ten years when potential extensions are taken into account


The tax authority responsible for the administration of Scotland's devolved taxes is looking to appoint a major IT contract lasting potentially ten years for the delivery of a tax administration and management solution for devolved taxes.

Revenue Scotland intends to appoint a single supplier to deliver a solution that will provide the primary administrative system for tax operations and also provide an external element to allow external users to interact with Revenue Scotland.

Its newly-announced procurement exercise will replace its existing solution and provide the associated support and infrastructure for the duration of the contract, the procurement notice says.

It adds that the exercise will also look to introduce additional capabilities into the organisation to meet the needs of a tax administration, including workflow, secure communications, case management and enhanced compliance capabilities.

The solution is expected to form part of the “technological landscape” of Revenue Scotland and will also provide the on-going support and maintenance and develop in line with Revenue Scotland's needs. The tender said the procurement is a substantial part of an existing service design project which aims to have the required functionality deployed by April 2019.

The Revenue Scotland procurement team’s expectation is that there would be an ongoing relationship with the successful supplier (or suppliers) for the duration of the contract, which with optional extensions, would consist of up to 10 years live running of the solution.

The timeline plans 12 months for mobilisation, a five year contract term, plus two further optional extension periods of three years, plus a two year exit period.

The time limit for receipt of tenders or requests to participate is September 25th, with an invitation to tender due to be issued in early November. The receipt of initial tender responses is expected in December 2017, with supplier presentations in January 2018, evaluation of final tenders in March 2018, and a contract award in March or April.

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