Public Services > Devolved

Glasgow resumes IT services discussions with CGI

David Bicknell Published 17 February 2017

City Council considers using the CGI-Edinburgh framework contract already adopted by Scottish Borders Council


It is understood that Glasgow City Council has resumed engagement with CGI on the potential future delivery of IT services.

Earlier this month, the council paused work in order to protect the integrity of the ongoing procurement process, following the threat of a legal challenge from Serco.

In a statement, Faye Shaw, managing director of Serco’s Citizen Services business said, “We were concerned by Glasgow City Council’s decision to negotiate directly with CGI rather than hold a competitive tender process to find the best value solution, like the process carried out by Edinburgh.

“We therefore wrote to the council in December seeking clarification on the legal basis for the procurement process they followed. We are proud to have been the council’s trusted partner and of all that has been achieved through the ACCESS joint venture, and would very much welcome the opportunity to continue to serve the people of Glasgow.”  

It emerged late last year that with the end of its ACCESS joint-venture IT services partnership with Serco on the horizon, Glasgow City Council was ready to explore the potential of a relationship with CGI, using a framework contract that City of Edinburgh Council (CEC) has established with the Canadian IT group.

The framework contract has already been used by Scottish Borders Council to conclude its own separate deal with CGI and now Glasgow seems set to follow suit.

Glasgow’s relationship with Serco for the provision of ICT services comes to an end on March 31 2018 and there is no built-in provision for renewing the contract.

It is now understood that CGI has confirmed to the council that should the council eventually decide to launch a full tender exercise, it would not intend to bid for work.

In that context, Glasgow is understood to have concluded, continuing to test the model established by the City of Edinburgh and CGI cannot compromise any future tender.

A spokesman said: “The council is taking the appropriate time to explore the legal challenge to ensure the procurement process is not compromised.

“The process of testing the Edinburgh contract model has resumed, without prejudice to the potential legal action.”

Related articles:

Serco raises process questions over Glasgow City Council’s post-ACCESS plans

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