Public Services > Devolved

Glasgow and Serco agree deal that will see ACCESS JV end four months early

David Bicknell Published 09 November 2017

Deal was due to end in March 2018; agreement opens door for Glasgow to conclude deal with CGI


Glasgow City Council and Serco have reached agreement on a settlement that will see Serco depart the ACCESS joint venture between the two parties four months early, before it is due to end at the end of March 2018.

In a joint statement issued between Glasgow City Council and Serco today, both Glasgow and Serco confirmed that they have reached agreement on a settlement on “mutually acceptable terms”.

As part of the agreement, Glasgow City Council is to take on Serco’s membership of the ACCESS joint venture on 30 November 2017, in preparation for the transition to a new service provider, which is expected to be CGI, though no formal agreement with CGI has yet been announced.

The joint statement said, “Everyone involved recognises the significant service improvements and £70m savings the ACCESS joint venture has delivered over the past decade, clearly demonstrating the results which can be achieved through an effective partnership between like-minded public and private sector organisations.”

With the council planning to move to a new provider, Serco had instituted legal action against the council earlier this year.

Serco said it had felt compelled to take legal action because it considered its staff were being asked to do due diligence on a prospective CGI contact that it believed would be an illegal direct award. But it is understood that the settlement agreement now concludes all legal matters between the two parties. 

In June, Government Computing reported that Glasgow was considering taking action to terminate its ACCESS contract with Serco ahead of schedule. Glasgow remains in the process of exploring a deal with CGI under the framework contract that the nearby City of Edinburgh Council (CEC) concluded with the supplier in August 2015. It is understood the council expects to conclude a deal with CGI by the end of the month.

The Edinburgh deal with CGI was for seven years and worth £186m. A potential Glasgow deal with CGI is thought likely to be worth in excess of £300m for a seven year contract, with the possibility of a further five year extension.

(Photo Credit: WikiMedia Commons/PerryPlanet)

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